We are available by appointment only. We do not provide walk-in or crisis counselling services.

FREE 15 MINUTE TELEPHONE CONSULTATION: If you have questions or want to speak to a practitioner before booking an appointment, please schedule a consult by visiting the Telephone location below to book online, emailing admin@amethystwellnessgroup.com or completing the contact form on our website.

DIRECT BILLING to insurance is available for Ontario clients with many insurance companies, such as Green Shield, Canada Life, Manulife, NIHB (Non-Insured Health Benefits for First Nations and Inuit), Sun Life and many more. To direct bill NIHB, we require your legal name, address, phone number, date of birth and status number to request pre-approval 3 business days prior to your first appointment.

Hypnotherapy with a Registered Social Worker is covered by most extended health benefit plans under Counselling services.

NEW CLIENT BOOKING INFORMATION (PLEASE READ): Intake appointments for new clients are normally 2 hours, which includes the intake process and your first session if time permits. If you book a 1-hour intake appointment, it will include the intake process only. When you book an intake appointment, you will receive an online intake and consent form. Please complete it before your appointment. If this is not possible, it will be completed during your appointment.

CANCELLATION POLICY: We require 48 hours notice to cancel or reschedule an appointment. Clients who provided less than 48 hours notice or who miss their appointment will be charged for the appointment. Future appointments will not be scheduled until the fee is paid in full. Clients who miss or late cancel two appointments (except in case of emergency) will be discharged, as this prevents others on our wait list from accessing services.

Thank you. We look forward to working with you!