We are available by appointment only. We do not provide walk-in or crisis counselling services.

FREE 15 MINUTE TELEPHONE CONSULTATION: If you have questions or want to speak to a practitioner before booking an appointment, please schedule a consult by visiting the Telephone location below to book online, emailing admin@amethystwellnessgroup.com or completing the contact form on our website.

DIRECT BILLING to insurance is available for Ontario clients with many insurance companies, such as Green Shield, Canada Life, Manulife, NIHB (Non-Insured Health Benefits for First Nations and Inuit) and many more. To direct bill NIHB, we require your legal name, date of birth and status number to request pre-approval three business days prior to your first appointment. If you book your intake appointment online, please complete your intake form with this information promptly or contact our office to provide it.

Hypnotherapy with a Registered Social Worker is covered by most extended health benefit plans under Counselling services.

NEW CLIENT BOOKING INFORMATION (PLEASE READ): Intake appointments for new clients are normally 2 hours, which includes the intake process and your first session if time permits. If you book a 1-hour intake appointment, it will include the intake process only. When you book an intake appointment, you will receive an online intake and consent form. Please complete it before your appointment. If this is not possible, it will be completed during your appointment.

CANCELLATION POLICY: We require 48 hours notice to cancel or reschedule an appointment. Cancellations received with less than 48 hours notice will be subject to a cancellation fee up to the full cost of the appointment. Clients who miss or late cancel two appointments (except in case of emergency) will be discharged, as this prevents others from accessing services.

Thank you. We look forward to working with you!